Support
We're a small team in Selangor. A real person reads every email.
Response time: within 2 business days, Mon–Fri, GMT+8
Email us
Most issues are resolved in a single reply.
Email supportsupport@successmuslim.app
What can we help with?
Prayer times look wrong
Check your location permission and calculation method in Settings first. Tell us your city and the times you expected — we use JAKIM e-Solat, with Aladhan as a fallback.
Email about this →Sign-in or account access
Please write to us from the email address you signed up with, so we can verify it's you.
Email about this →Sync or missing data
Include your device model, OS version and app version so we can dig in faster.
Email about this →Privacy, export or deletion
See our Privacy Policy and account deletion page — you can also export your data from Settings first.
Email about this →Before you email
- Your app version (Settings → About)
- Your device model and OS version
- A screenshot, if it's something visual
- The email address on your account
Quick answers
Is Success Muslim free?
Yes. Success Muslim is free to use and contains no ads or in-app purchases.
Does the app track me or show ads?
No. We use no third-party advertising or analytics tracking SDKs, and we never sell your data.
How are prayer times calculated?
From your location — GPS or a city you set — via JAKIM e-Solat, with the Aladhan API as a fallback.
Raudhah Technology · Selangor, Malaysia
Email support@successmuslim.app